What it does for you
- Cuts down on no-shows by confirming the appointment in a text.
- Sends only to people who agreed, and stops when they reply STOP.
- Keeps those messages off the number customers call and text for conversation.
What's included
- Appointment confirms and reminders
- YES to opt in, STOP to opt out
- A sending number that stays separate from the AI voice line
- Attach it to an eligible routing line, or add a new sending number at the same price
The reminder the day before
A caller booked a visit. Later, a text arrives from your sending number, not from the AI receptionist number: reply YES to confirm Thursday at 10, or STOP to opt out. If they never reply YES, the reminder program does not keep texting them. A customer who texts the AI number with a question is using SMS Text Chat, which is a different product.
What this does not include
- A customer texting your AI number, and getting a reply on that number, is SMS Text Chat. SMS Text Chat
- Staff texts use the workforce line. Workforce Management
Try it free for 14 days
Use Gated Outbound SMS on your own account before you keep it. 14-day trial · Credit card required · Cancel anytime.